Privacy Policy

Last Updated: April 2, 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you use our trading education platform, courses, coaching services, and website (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Create an account or register for our Services
  • Enroll in courses or coaching programs
  • Make purchases or process payments
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, promotions, or contests

This information may include: name, email address, phone number, billing address, payment information, profile information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, click patterns)
  • Location information (general geographic location based on IP address)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver courses, coaching programs, and educational content
  • Process Transactions: To handle payments, subscriptions, and order fulfillment
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance
  • Personalization: To customize your learning experience and recommend relevant content
  • Communication: To send course updates, newsletters, promotional offers, and important notices
  • Improvement: To analyze usage patterns and improve our Services
  • Security: To detect, prevent, and address fraud, abuse, or security issues
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, hosting providers, email services)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law, court order, or government regulation
  • Protection of Rights: To protect our rights, property, safety, or that of our users
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and firewalls
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for basic site functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us at the information provided below. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Users

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our Services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@pkclearn.com

Mailing Address: 123 Trading Education Lane, Suite 100, New York, NY 10001

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